COVID-19: Custom Experience

Dear Valued Northside Volkswagen Customer,

 

Northside Volkswagen recognizes that we are moving into the second wave of COVID-19. Like all of you, we are continuing to navigate these unprecedented times.

Your safety and health are of the utmost importance to us. To help prevent the spread of COVID-19, Northside Volkswagen has taken several steps and is asking our staff and customers to practice social distancing.

 

The following are some steps we doing to make Northside Volkswagen a safer place for you:

 

  • The use of protective plexiglass between advisors and clients.
  • No-charge delivery and pick-up service for vehicle test drives.
  • Temporarily closure of coffee and tea areas, and kids’ zones to adhere to physical distancing.
  • All frequently used areas such as showrooms, waiting areas, restrooms, surfaces, and customer touchpoints will be disinfected every hour.
  • All hot spots on vehicles being test-driven will be disinfected before and after each test-drive. Such as steering wheel, door handles, and shift knobs.
  • Complimentary gloves, hand sanitizer, and masks are being provided at front-reception for all customers to use if they wish.
  • We are asking customers and staff to continue the practice of social distancing (6 feet of distance), wearing masks, and frequent hand washing.
  • Wearing masks/ facial coverings when in public spaces and when social distancing is not possible.

 

Northside Volkswagen will continue to monitor the COVID-19 situation and will follow the guidance from public health officials and government agencies, so we can continue to support our customers and communities as needed. We are all in this together. Our goal is to ensure the safety of our community first while supporting the needs of our clients.
Please let us know if there are any additional ways Northside Auto Group can provide you support during this time.

– The Northside Volkswagen Team

SERVICE: Mon-Fri, 7:30am to 5:00pm
service@northsidevw.com

SALES:  Mon-Fri 9:00am to 8:00pm, Sat 10:00am to 4:00 pm
sales@northsidevw.com